| Our
systems are monitored electronically 24x7x365. Technical
staff are available at all times to react to problems.
Support is provided to customers in a number of different
ways including:
- e-mail
support
- Recording
of faults on our electronic service desk
- By
telephone
Customers
are provided with a username and password which provides
access to our support pages where a large amount of
information can be found covering all aspects of our
services. For customers purchasing hardware devices
complete copies of manuals are available on-line as
are hints and tips.
The
core technical team are all Microsoft Certified Engineers.
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to Support
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